How long does it take for my order to ship?

Typically 3-5 business days. In certain cases it may take up to 7-10 business days due to circumstances such as extreme weather delays.


Standard Shipping Methods (Ground, and Priority Mail):
 We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact Support@TheCremeShop.com for help in choosing the right shipping method to get it there on time!

Expedited Shipping (Express and ASAP): Orders must be received by 10 a.m. EST to ship same day. If received after 10 a.m., orders will ship the following business day, Monday-Friday (excluding holidays), as FedEx does not deliver expedited orders on weekends.

Domestic (US) Shipping Rates & Delivery Options

For Contiguous US:

We are shipping from California.  This means that orders will take generally 5-7 business days. Depending on peak seasons or even delays with USPS orders can even take as long as 2 weeks. UPS

International Shipments

We currently ship to countries in the following continents:

  • Asian
  • Canada
  • South America
  • Central America
  • Europe

We are in the process of expanding our international shipping program, so please subscribe to our newsletter and follow us on our social media pages to get the latest updates.

We recommend UPS for international shipments.

 

We offer the following services from the carrier of your choice (for domestic orders):

UPS

  • UPS Ground
  • UPS Next Day Air
  • UPS Next Day Air Early A.M.
  • UPS Next Day Air Saver
  • UPS Second Day Air
  • UPS Second Day Air A.M.
  • UPS Three-Day Select

 

    USPS

    • First Class Package with Tracking - only available for orders with total weight under 13 ounces and under
    • Priority Express Mail
    • Priority Mail

    We offer the following services from the carrier of your choice (for international orders):

     

      UPS

      Asia, Canada, South America, Central America
      • UPS Express
      • UPS Saver
      • UPS Worldwide Expedited
      • UPS Standard
      • UPS Worldwide Express Plus

      USPS

      Asia, Canada, South America, Central America
      • Priority Mail Express International
      • Priority Mail International

       

      Looking for returns info?

      Please read the full details of our US Returns & Exchanges Policy.