Customer care

Contact us

Need a hand?

Questions about an order, a product, or anything else? Our Customer Care team is here to help. Send us an email or give us a call—we’d love to hear from you

Email

support@thecremeshop.com

Asking about an order? Include your order number and the email used at checkout so we can help.

Call

(213) 774-0502

9am-6pm PST
Closed weekends and major U.S. holidays.

A little help, right here.

Find answers to the everyday questions, from delivery to returns.